Customer Service
Service purpose:
Our company will sincerely provide you with excellent price-performance ratio, and do a good job of pre-sales, in-sales, and after-sales services to ensure that you can buy it satisfactorily and use it with confidence!
Service promise:
Dear customer:
Hello!
Thank you for your preferential purchase of Shandong Rili Heavy Industry Machinery Co., Ltd. series products, I would like to extend my sincere thanks to you! In order to protect your legal rights and avoid your worries, we make the following warranty service commitments to you and provide you with the following services:
1. The company selects the best solution in strict accordance with the requirements of national standards, contracts and technical specifications, and comprehensively tracks, monitors, and inspects process quality to ensure product quality;
2. Establish user service technical files for after-sales tracking services;
3. The company's products, within one year from the date of purchase, the company will provide you with free on-site service. After the warranty period expires, life-long maintenance will still be provided, and appropriate maintenance fees will be charged according to the situation;
4. All the products sold by our company provide users with product instruction manuals, product qualification certificates, packing lists and related technical data, and provide free training for user operators, with no limitation on time and number of people.
Address
11-115-116, Quanli Auto Parts City, Lan Xiang Road, tianqiao district, Jinan City, Shandong Province
WeChat Sweep
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